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Surveys and questionnaires

Surveys and questionnaires

Training

Edinburgh Tenants Federation runs training and information sessions for members.  Some of our previous sessions have included:

There are no sessions currently planned. Please contact the office if you / your group would like assistance on a particular topic.

 

Tell us what you think

We consult with tenants on issues – so we can collate these and provide a citywide tenants’ view.

Check out the News / Events page to find out about events or contact the Federation Office.

 

Tenant Led Inspections Group

Tenant Led Inspections are a form of tenant participation that gets tenants fully involved in scrutinising one aspect of a landlord’s service. Tenants inspect the service, test it out and make recommendations on how the service can be improved. Tenant Led Inspections have been very successful here in Edinburgh and we would like to encourage many more tenants to get involved with us in this work.

To get involved, just contact the Federation office.

Our Inspectors have recently completed their inspection of the way the Council communicates with tenants about rent collection.   This was an enjoyable piece of work for the Inspectors, in particular getting the opportunity to meet and interview housing staff and speak to tenants as part of a Focus Group. You can download a copy of the report. Final TLI report on CEC Rent Coll Comms -Oct 2017

You can download a copy of the Council’s action plan. Rent TLI – CEC Action Plan FINAL – April 2018.

In 2016, the Inspectors carried out an inspection of the City of Edinburgh Council’s approach to insulating external walls.  The Inspectors made recommendations on how the service could be improved and the Council produced an action plan to put these recommendations into place.

You can download a copy of the report Final TLI report on Insulating Properties. November 2016

You can download a copy of the Council’s action plan EWI TLI Action Plan revised March 2017

In 2015, the Inspectors completed an inspection of the City of Edinburgh Council’s Repairs Reporting Process.

You can download a copy of the report at Final TLI Report on Repairs Reporting -July 2015 MH

You can download a copy of the action plan CEC Repairs Final Reporting Action Plan Oct 15

Repairs Group

The ETF Repairs Group brings together City of Edinburgh Council tenants to influence repairs issues.  ETF representatives meet regularly with Housing Property staff throughout the year and monitor the Council’s Responsive Repairs Budget and the performance targets for Housing Property as well as tenant satisfaction levels.

For more information or to add your name to the mailing list please contact the Federation office.

 

High Flats Group

This group brings together tenants from high-rise blocks across Edinburgh.  Fire safety in high rise flats is a very important issue as a result of the Grenfell Tower fire in London.  ETF has held a number of meeting to discuss fire safety measures.

Other topics at High Flats meetings have included, raising awareness of asbestos in high rise flats in Edinburgh and the role of block managers as a result of the move to the four localities.

If you would like to be involved with this group contact the Federation office.